Claim Information

24/7 Claims Service for professional advice and assistance

What to do in the event of a loss:

Immediately report your loss to us or your Insurance Company. Please see the list of companies and their contact information below:

AUTO

• Auto-Owners: 1-888-252-4626
• Auto-Owners Roadside Assistance: 1-888-869-2642
• Progressive: 1-800-274-4499
• Progressive Roadside Assitance: 1-888-776-2778
• Safeco: 1-800-332-3226
• Travelers: 1-800-252-4633

HOME

• Frontline: 1-800-675-0145

• Tower Hill: 1-800-342-3407
• Security First: 1-877-581-4862
• ASI: 1-866-274-5677
  

COMPANY CLAIM INFORMATION   
  
Company                                                                                             Phone Number 

Allstate	800-829-1934
American Collectors	800-360-2277
American Integrity Insurance Company	888-359-5515
American Reliable Insurance Company	800-245-1505
AmWins Group, Inc.	904-996-0007
Argus Fire & Casualty Insurance Company	305-521-0400
ASI Amer. Strategic/Assurance/Lloyds	866-274-8765
ASI Flood Claims or Rising Water	866-511-0793
Auto-Owners Insurance Company	800-700-5177
Auto-Owners Insurance Company (direct # & email)	850-216-3180
Aviation Insurance Managers*	800-827-4554
Bankers Insurance Company	800-765-9700
Bass Underwriters*	800-528-5386
Burns & Wilcox	888-258-9146
Capacity Insurance Company	866-351-3062
Citizens/Citizens Wind	866-411-2742
Clearwater Underwriters*	800-741-4873
Companion Property & Casualty Insurance Company	800-845-2724
F&D-Fidelity & Deposit Insurance Company	800-987-3373
FFVA*	800-226-0666
Fidelity National P&C Insurance Company	800-323-8841
Florida Family Insurance Company	888-486-4663
Florida Home Builders Insurance Agency*	800-425-6244
Florida Peninsula Insurance Company	866-549-9672
Florida Restaurant Insurance Company*	800-695-0027
Florida Select Insurance Company	888-700-0101
Foremost Insurance Company	800-274-7865
Frontline Insurance Company***	800-675-0145
Frontline Insurance Company - CAT	866-673-0623
Gulfstream Property & Casualty Insurance Company	866-485-3005
Hartford Steam Boiler Insurance	800-472-5677
Homewise Insurance Company	866-496-1782
Hull & Company*	888-809-4855
ICAT-International Catastrophie Insurance Company*	866-789-4228
International Special Risk	813-814-1700
LIG*	727-578-2800
Maryland Casualty Insurance Company	800-987-3373
NFIP-National Flood Insurance Program	800-759-8656
North Pointe Insurance Company	877-878-2010
People's Trust Insurance Co	877-333-1230
PBOA*	800-226-0793
Philadelphia Insurance Company	800-765-9749
Praetorian Specialty Insurance Company	352-332-7999
Program Underwriters	800-432-8185
Progressive Insurance Company--	800-274-4499
Regency Insurance Company	800-216-3711
Royal Palm Insurance Company	888-795-256
Safe Harbor/Cabrillo Coastal	866-482-5246
Safeco/Montgomery	800-332-3226
Schinnerer & Company*	301-961-9800
Scottsdale Insurance Company	800-423-7675
Security First Insurance Company	877-581-4862
Service Insurance Company	800-780-8423
Shelly Middlebrooks & 011eary*	800-342-2498
Southern Fidelity Insurance Company	866-722-4995
Southern Oak Insurance Company	877-900-2280
Stillwater Insurance Group	800-220-1351
St Johns Insurance Company	877-858-8920
Sunshine State Insurance Company	877-563-0150
TAPCO*	800-334-5579
Thomco	800-476-4940
Tower Hill Insurance Group**	800-342-3407
Tower Hill Flood	877-254-6819
Travelers Flood	800-505-0193
Travelers Insurance Company	800-252-4633
Universal Insurance Company of North America	866-999-0898
Universal Property & Casualty Insurance Company	800-218-3206
Wright Flood	800-725-9472
Zenith Insurance Company	800-440-5020
Zurich Insurance Company	800-987-3373

   
If your company is not listed, please contact Herbie Wiles Insurance to speak with an on-call agent. Call (904) 829-2201 or toll-free (800) 997-1961. We’re here 24 hours a day, 7 days a week.

Important emergency tips:

• Take precautions to avoid further damage to your property. If the damages require you to leave your home, secure your property, remove valuable items, and lock windows and doors.
• These same precautions should be taken if you must evacuate before a storm. When it’s safe to return, make emergency repairs and document them, your policy requires such repairs.
• Keep all receipts and take photographs of the damages—before and after emergency repairs—to submit with your claim. Do not make extensive repairs before the claim adjuster arrives or discard damaged furniture or other contents, as the adjuster will want to see them.
• Make a list of everything you would like to show the adjuster when he or she arrives.